Rising costs across the healthcare industry has put a huge burden on medical providers. A midwest academic medical center was in search for ways to improve on their collections process. Their patient financial services team manages customer service and collections for two hospitals and over 1,000 medical providers. Historically, the team’s account resolution process focused on sending delinquent patient accounts to a collection agency for servicing.
Download our newest Case Study to learn more.
Capio ©2020